Skip to content

꩜˚。⋆˙A soup of all things crochet˙⋆。˚꩜

Privacy Policy

This privacy policy sets out how Hook•n•Noodle uses and protects any information that you give on www.hooknnoodle.com when you use this website. Hook•n•Noodle recognises the importance of maintaining your privacy & security while browsing and shopping at our website. We value your privacy and appreciate your trust in us. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy. Hook•n•Noodle may update our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

1. Information We Collect

  • Personal Information: We may collect personal information, such as your name, email address, phone number, shipping address, and billing information when you create an account, place an order, or interact with our customer service.
  • Non-Personal Information: We also collect non-personal information, such as your browser type, device information, and IP address. This helps us analyse trends, administer the Site, and improve user experience.

2. How We Use Your Information

We use your information to:

  • Process orders and provide customer support.
  • Send you promotional emails about new products, special offers, or other information.
  • Improve our Site and services.
  • Comply with legal obligations.

3. Disclosure of Your Information

We may share your information with:

  • Service providers: We may share your information with third-party service providers who help us operate our business, such as payment processors, shipping companies, and marketing partners.
  • Legal requirements: We may disclose your information if required by law or to protect our rights or safety.

4. Your Choices

You can:

  • Opt-out of marketing emails: You can unsubscribe from our marketing emails by clicking the "unsubscribe" link at the bottom of any email.
  • Access and update your information: You can access and update your account information on our Site.
  • Delete your account: You can request to delete your account by contacting us at care@hooknnoodle.com

5. Data Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

You agree, accept and allow that your information may be disclosed as required during any governmental or police investigation, or in accordance with a court order to such effect, under section 79 of the Information Technology Act, 2008 and the Information Technology (Intermediaries Guidelines) Rules 2011.

6. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

7. Compliance with Indian Law

We comply with the provisions of the Information Technology Act, 2000 and its applicable rules regarding the collection, storage, and handling of personal information. We strive to maintain reasonable security practices and procedures to protect your information. You have the right to access, correct, and request deletion of your personal information. If you have any concerns about how we handle your data, you can contact us at care@hooknnoodle.com.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at care@hooknnoodle.com.